DATA WE COLLECT ON MONOSOLUTIONS.COM AND HOW WE USE IT
Mono takes your privacy very seriously and is committed to making sure your privacy is protected. Any personally identifiable information you provide to Mono will only be used in accordance with this privacy statement.
2a. Notice to visitors from outside of the European Union
3. Data that Mono collects
3a. Mono contact form
On our contact form we ask for the following:
After completing the form, you will be contacted by a Mono representative by either mail or phone.
4. What we do with the personal information we gather
The information that we collect and store relating to you is primarily used to enable us to provide our services to you.
However, we may also use your information:
We will not provide your details to any third parties for marketing purposes, without your prior consent.
4a. Communications with Mono
Should you contact us email or by any other method - we may hold the contact details or any additional information you provide to us on record for future reference and use.
4b. Storage of your personal data
Security is taken very seriously at Mono. All user information stored by Mono is stored in secure databases protected via a variety of industry-standard access controls. However, no company, including Mono, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.
A cookie is a small file, which asks permission to be placed on your computer's hard drive. Most browsers allow cookies by default. Cookies allow web applications to respond to you as an individual by recognizing preferences both user defined and location defined.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Mono and other websites.
Overall, cookies helps Mono provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
6a. Third-party cookies
Traffic Log Cookies
We use third-party traffic log cookies (Google Analytics) to identify which pages are being accessed and how. This helps us analyse data about web page traffic and improve our website in order to customize it better for user needs. We use this information for statistical analysis purposes only.
Social Media Cookies
7. Links to other websites
Please note, Mono holds no responsibility over any data or transactions, which you submit or transact through sites created and published by Mono users or on Mono subdomains eg. usersite.mono.net.
8. Controlling your personal information
8a. Changing Information
All information that Mono stores related to a reseller account, including your contact and billing information, is maintained by our accounting department. You can contact them to update your information at any time by emailing firstname.lastname@example.org. In fact, we highly encourage you to keep this information up to date so that billing processes operate smoothly.
All information relating to a particular site subscription or customer of the Reseller is maintained in the Reseller Admin Interface (RAI) and can be changed at any time by Reseller users with the correct permissions levels in their RAI access.
8b. Removing Information
To remove your information from our system, you need to contact support or accounting department. For removing site subscriptions and customer level information, you can do this directly in RAI.
9. Disclosing and sharing your information
Mono uses third-party service providers to perform some services on our behalf, including credit card processing, email services, data analysis and customer support functions. These service providers have access to personal information needed to perform such functions on our behalf.
Mono reserves the right to share all collected information with its parent, affiliates and other related businesses.
We may release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service; or protect the rights, property, or safety of Mono, our users, or others.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
10. Contact Mono
Mono headquarters are located at:
Mono Solutions ApS
2200 København N
All correspondence should be sent to:
Mono Solutions ApS
RE: Privacy Concern
2200 København N