Mono Solutions is looking for skilled, self-motivated and technical-minded people to join our North American technical support team and become a part of a rapidly growing business serving hundreds of thousands of websites across 30+ markets. Your job will be to provide 2nd- and 3rd-level support on our world-leading web presence platform to our professional partners in North America. Our helpdesk is located in Denver, CO and the position is full time.
WHAT'S IT LIKE TO WORK AT MONO SOLUTIONS?
When you step into the role as a technical supporter you will become a part of a small, dedicated team in Denver. You will also work closely with our international support team based in Copenhagen, Denmark.
Your daily job will be technical problem solving with focus on technical support in close communication with Mono Solutions’ North American reselling partners who are using the Mono Solutions platform. On a daily basis you will also help build up Q&As and improve platform documentation in general.
The main communication tools with our partners are Atlassian Jira and Slack.
WHAT WE EXPECT FROM YOU
IT WOULD BE AWESOME IF...
WHAT'S IN IT FOR YOU?
If this sounds like a ideal spot for you we would love to hear from you! Submit your cover letter, resume and relevant links by sending an email to Svenn Andersen at firstname.lastname@example.org with the subject line “NA Technical Supporter”.
Start date: ASAP
Galvanize Golden Triangle - 1062 Delaware St., Denver, CO 80204
Feel free to contact Eric Owen at email@example.com or (303) 875-2260
+45 2179 9096
CEO North America