we are hiring...

partner success manager - americas

Mono Solutions is looking for a talented Partner Success Manager (PSM) to join our US team in Denver, Colorado.

You will join our dynamic and rapidly growing software company serving thousands of small and medium sized businesses (SMBs) with our world-leading online presence platform (30+ markets – mainly Europe and North America).

As a Partner Success Manager you will play a key role in the Sales Team. You will be responsible for managing Mono Solutions' relationships with partners primarily based in North America.


about the job

We need a driven individual who can establish strong relationships and sales execution within our strategic partner accounts. It is the responsibility of the PSM to proactively engage our partners to drive customer awareness, collaboration, adoption and success of our platform. You should be comfortable at both consulting and negotiating at a management-level, backed by a strong understanding of our partners’ business and industry objectives. Key to this role is the ability to articulate value, inspire clients to sell the value of the Mono Platform and encourage adoption and expansion. The ideal candidate should possess strong business and analytical expertise as well as strong account management expertise.


This position is not just about how well you can nurture our existing partners, but how you can contribute to a fun, tight knit and collaborative team. The PSM will work closely with business development and implementation team to drive set-up and renewals to a successful completion. He/she will build and maintain strong relationships with multiple contacts within the assigned partner organizations. He/she will serve as an escalation point of contact for issues that impacts the partner’s success. He/she will be required to maintain strong working relationships with other customer facing Mono Solutions personnel in the Sales, Marketing, Product Development, Support and Finance teams.


your responsibilities

  • You will help define and drive the reseller partner program
  • Being attentive to partner needs at all times and identify new opportunities
  • Being responsible for identifying key strategies for revenue acceleration and conducting QBRs
  • You will own and influence partner relationships to drive top-line growth, with potential to uncover joint business opportunities
  • Developing and executing partner success plans, as well as tracking and reporting on key metrics to ensure adoption and success


wHAT WE EXPECT

Mono is looking for someone with a BA/BS degree and account management experience, who is looking to grow and expand their skills.

  • Fluent in English with strong spoken and written communication skills
  • Proven availability to collaborate and build strong relationships with partners at a senior level
  • Experience presenting and articulating complex business and technical concepts to cross-functional audiences
  • Experience from web agency/SaaS account management, sales, project management and/or strategy consulting
  • Exception analytical and problem solving skills, including the ability to figure out how things should work, and to identify patterns and trends
  • Familiarity with B2B marketing, sales processes and consulting best practices
  • A positive, self-starter attitude and desire to exceed expectations at every opportunity
  • Personal accountability and ability to self manage
  • Attention to detail, strong organization skills, and an absolute focus on quality of work
  • Strong social skills, as well as strong verbal and written communication skills.
  • Able and flexible to travel often


it would be awesome if...

  • You were fluent in French and/or Spanish
  • You possess a good understanding or experience with web technology, emerging technologies, digital marketing, or web design.
  • You have a natural curiosity for new technology and desire to “tinker”


WHAT'S IN IT FOR YOU?

  • Opportunity to define the role for the US/Americas market
  • A fast-paced, exciting and international work environment
  • Awesome colleagues from 13 (and growing) different nationalities
  • A competitive salary matching your skills and expertise
  • Fun and flexible work environment

APPLYING:

If this is an ideal job for you, we would love to hear from you! Submit your resumé and application by sending an email to our Director of Business Development, Matt Matergia at mm@monosolutions.com with the subject title ‘Partner Success Manager'. We will be reviewing applications on an on-going basis.

Start date: 

As soon as possible

location:

WeWork LoHi (behind Denver Beer Co.) 
2420 17th St.
Denver, CO 80202

questions?

Feel free to contact Matt Matergia, Director of Business Development at mm@monosolutions.com

Matt Matergia

Director of Business Development

Mono Solutions

+1 (570) 460 5150

mm@monosolutions.com