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partner success manager - europe

Mono Solutions is looking for a talented Partner Success Manager (PSM) to join our team in Copenhagen.

You will join our dynamic and rapidly growing software company serving thousands of small and medium sized businesses (SMBs) with our world-leading online presence platform (30+ markets – mainly Europe and North America).

As a Partner Success Manager you will play a key role in the Sales Team. You will be responsible for managing Mono Solutions' relationships with partners primarily based in Europe. .

About the job

It is the responsibility of the PSM to drive customer adoption and success. You should be comfortable at both consulting and negotiating at a management-level, backed by a strong understanding of our partners’ business and industry objectives. Key to this role is the ability to articulate value, inspire clients to sell the value of the Mono platform and encourage adoption and expansion. The ideal candidate should possess strong business and analytical expertise as well as strong account management expertise.

The PSM will work closely with business development and implementation team to drive set-up and renewals to a successful completion. He/she will build and maintain strong relationships with multiple contacts within the assigned partner organizations. He/she will serve as an escalation point of contact for issues that impacts the partner’s success. He/she will be required to maintain strong working relationships with other customer facing Mono Solutions personnel in the Sales, Marketing, Product Development, Support and Finance teams.

Your responsibilities

  • Being attentive to partner needs at all times and identify up-sell opportunities
  • Being responsible for identifying key strategies for revenue acceleration and conducting QBRs
  • Developing and executing partner success plans, as well as tracking and reporting on key metrics to ensure adoption and success

What we expect

  • 3+ years relevant work experience required
  • Fluent in English and German with strong spoken and written communication skills
  • BA/BS degree
  • Proven availability to collaborate and build strong relationships with partners at a senior level
  • Experience from web agency/SaaS account management, project management and/or strategy consulting
  • Exception analytical and problem solving skills, including the ability to figure out how things should work, and to identify patterns and trends
  • Familiarity with B2B marketing, sales processes and consulting best practices
  • A positive, self-starter attitude and desire to exceed expectations at every opportunity
  • Attention to detail, strong organization skills, and an absolute focus on quality of work
  • Strong social skills
  • Able and flexible to travel often

It would be awesome if...

  • Good understanding or experience with web technology

What's in for you?

  • A fast-paced, exciting and international work environment
  • Awesome colleagues from 13 (and growing) different nationalities
  • A competitive salary matching your skills and expertise
  • Great catered lunch every day
  • Team building events, social activities and Monthly Friday bars


If this is an ideal job for you, we would love to hear from you! Submit your resumé and application by sending an email to our Talent Acquistion Recruiter, Jens Storm at with the subject title ‘Partner Success Manager'.

Start date: 

As soon as possible


Nannasgade 28, 2200 Copenhagen N


Feel free to contact Jens Storm, Talent Acquisition at:

Mono Solutions, a part of Bauer Media Group, is headquartered in Copenhagen, Denmark and delivers the ultimate SaaS-based digital marketing platform for empowering small businesses across the digital landscape, making it easier for them to connect and drive business with their customers online. As a fully-white label solution, Mono empowers digital service providers with a true do-it-with-me (DIWM) approach to offering digital marketing solutions to increase engagement and deliver real ROI to their SMB clients at scale.

Jens Storm

Talent Acquisition
+45 2452 8000