We are looking for a Partner Success Manager (PSM) to manage Mono Solutions´ relationships with partners primarily based in Europe. It is the responsibility of the PSM to drive customer adoption and success. You should be comfortable at both consulting and negotiating at a management-level, backed by a strong understanding of our partners’ business and industry objectives. Key to this role is the ability to articulate value, inspire clients to sell the value of the Mono platform and encourage adoption and expansion. The ideal candidate should possess strong business and analytical expertise as well as strong account management expertise.
The PSM will work closely with business development and implementation team to drive set-up and renewals to a successful completion. He/she will build and maintain strong relationships with multiple contacts within the assigned partner organizations. He/she will serve as an escalation point of contact for issues that impacts the partner’s success. He/she will be required to maintain strong working relationships with other customer facing Mono Solutions personnel in the Sales, Marketing, Product Development, Support and Finance teams.
REQUIREMENTS & QUALIFICATIONS
Mono Solutions, headquartered in Copenhagen, Denmark, is a rapidly growing software development company providing a market-leading and award-winning platform for professional websites catered to small and medium sized businesses (SMBs).
Our vision is a market where all SMBs benefit from consistent and engaging online presence, making it easy for consumers to find, understand and do business with them. To accomplish this, we work with large partners (resellers) in the media, publishing, directory and Telco space to help them deliver agency-class online presence products to their SMB clients in an efficient and cost effective manner.
We already host more than 300,000 websites via our international resellers in over 30 markets.
We have offices in Copenhagen, London and Denver.
Read more at www.monosolutions.com.
Start date: ASAP
If this is an ideal job for you, we would love to hear from you! Submit your application and CV to our COO, Svenn Andersen at firstname.lastname@example.org.
Please include "Partner Success Manager" in the subject title.
+45 2179 9096